Privacy Policy

Welcome to Santa Teresa Rentals (SunDrip) (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website santateresarentals.com or use our rental services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you book a rental, contact us, or fill out a form on our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Identification details (such as license information, where required)
  • Rental preferences and booking details

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referring URLs

This information helps us improve website performance and user experience.

How We Use Your Information

We use the collected information to:

  • Process and manage vehicle rentals and tours
  • Confirm bookings and communicate with you
  • Respond to inquiries and customer support requests
  • Improve our website, services, and offerings
  • Prevent fraud and ensure rental safety
  • Comply with legal and regulatory obligations

Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

  • With payment providers to process transactions securely
  • With service providers who assist in website operations, bookings or customer support
  • When required by law, legal process, or government authorities
  • To protect our rights, property, or safety and that of our customers

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance website functionality, analyze traffic and usage trends, and remember user preferences. You can disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to read the privacy policies of those websites.

Data Retention

We retain your personal information only for as long as necessary to fulfill rental services and meet legal, accounting, or regulatory requirements.

Your Rights

Depending on applicable laws, you may have the right to access your personal data, request correction or deletion of your information, and withdraw consent for marketing communications. To exercise these rights, please contact us using the details below.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective once posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Santa Teresa Rentals (SunDrip)
Website: santateresarentals.com
Email: sundrip@santateresarentals.com
Phone / WhatsApp: +506 6116 6303